We build retrieval assistants for wholesale industrial and electronic components distribution. It lives inside your B2B portal, grounded in your catalog, your datasheets, your cross-references, your compliance certifications, and your ERP. Engineers and your senior application staff ask in plain language and get a grounded answer with the source cited, in seconds.
No deck. We build a working agent on a slice of your catalog and show you.
Every answer cites the source document it came from.
Your inside sales and application engineering staff are the second-busiest function in your business after the warehouse. A typical week:
Your senior application engineers know these answers. They've spec'd hundreds of similar projects. Your portal doesn't, because it was built for SKU lookups and these questions need technical filtering and cross-referencing. So they land on the same three or four desks every day.
24V relay rated for IP67 with UL 508 listing?
OMR-G7L-2A-T-J. Omron G7L industrial relay, 24V DC coil, 10A contact, IP67, UL 508 listed. 32 in stock at your tier. Equivalent: IDC-RP1A-24-10 from IDEC, comparable spec, 18 in stock.
A retrieval assistant makes sense when all three of these are true.
Tens of thousands of SKUs across hundreds of manufacturers, datasheets, application notes, certification documents, obsolescence bulletins, cross-reference tables. The answers are in your documents. Your portal can't surface them at the level of technical detail engineers need.
Technical spec filtering, fitment, cross-referencing across brands, certification verification, account-specific pricing. Not the "find SKU 4827" type that keyword search handles. The kind that need interpretation, comparison, or context to answer. The questions land on your senior application engineers, who answer them instead of selling.
Engineers, technical buyers, and maintenance teams come to it daily to spec parts, check availability, and place orders. When it can't help them, they email your team or shop Digi-Key or Mouser instead.
The assistant doesn't invent product data. SKU lookups are deterministic database queries against your live catalog, not LLM guesses. If a SKU recommendation is part of an answer, it gets validated against the live catalog before it shows up. Invalid SKUs get stripped. For document retrieval like spec sheets or installation manuals, a confidence threshold decides whether the answer is solid enough to return. When nothing meets the bar, the assistant says it doesn't have a definitive answer instead of guessing.
No. The assistant works with your existing portal and your existing ERP. It reads from the catalog, the order data, and the documents you already have. Most distributor systems have documented APIs that integrate cleanly. Custom or legacy setups take more work but are usually doable. Nothing gets replaced.
We work with one industry. Wholesale distribution. The audit call is fifteen minutes, and we use it to walk through your catalog, your portal, and the questions your team is fielding all day. By the end of it, you'll know whether retrieval makes sense for your business.
If we're a fit, we'll build a working agent against a slice of your catalog before any contract conversation. You see the system answering real customer questions about your products. Then you decide.
Fifteen minutes. We'll walk your catalog and tell you whether this fits.
Book a call or email hello@retrieva.co